Cancellation Policy

Cancellation Policy

CANCELLATION / CHANGE POLICY

We understand issues arise, plans change and a reservation may need to be changed, rescheduled or canceled. Our goal is to work with you to accommodate your needs. However our policies are the following:

CHANGING OR RESCHEDULING RESERVATION

Should you need to reschedule your vacation or upgrade to a larger unit, there is no charge for the first change / reschedule. We allow a one time reservation reschedule, however it must be taken in the same calendar year as the original reservation. Any change from one season to another season will not be refunded due to a lesser cost. Any additional changes after that time will be assessed a $100 rescheduling fee.

CANCELING A RESERVATION

Houseboats/Cabins:

In the event you must cancel your vacation, the Advanced Deposit is NON-REFUNDABLE.

Daily Rentals (Pontoons, Runabouts, Seadoos, Fishing Boats, & Canoes)

In the event you must cancel your vacation, the rental is NON-REFUNDABLE. These rentals are to be paid in full before your arrival.